![]() Next, install the following PHP extensions required by the osTicket application. You can either install MySQL or MariaDB database server.Ĭonnect to your server and update the package information index. When testing this tutorial, you can use your server's public IP address.Ī LAMP Stack. To complete this guide, make sure you have the following:Ī domain name such as. In this guide, you'll install osTicket on your Ubuntu 20.04 server with Apache and your choice of MySQL or MariaDB server. It is excellent for managing your customer inquiries created either from emails, phone calls, or your website. The plugin integrates into osTicket seamlessly via the osTicket plugins installation mechanism.Īll plugin options can be managed in the administration backend.OsTicket is a helpdesk solution suitable for organizations of all sizes. Even during an upgrade, it will auto-detect the changes and take appropriate action. The process is automatic and you will never even realize it happened. The plugin modifies a single core file '', in that it changes the name of 'class DynamicList' into 'class DynamicListCore'. You can of course configure as many lists as you like! NOTE: If the data has to be collected from multiple tables or by complicated SQL queries, you can always create SQL views. Be careful, any items already in the list will be removed! Then you need to configure the plugin in order to populate your list, by giving it directions to the source table where your data is contained. It happens only whenever the list is requested, it uses only a single database call and it only adds/removes the differences found between your table and the list.Īll that the plugin needs is a Custom List which you have already created and named. The process is very light-weight and fast. Real Dynamic Lists is a powerful plugin, which populates your Custom Lists with live database items from local or remote MS SQL Server databases and keeps them always updated! ![]()
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